EndeavorCX Acquires OneCharts to Revolutionize Analytics in the Age of AI
Unlocking the Future of AI-Driven Analytics and Transforming Insight Generation
Today, we're taking another massive step in transforming how contact centers leverage AI. I’m excited to share that EndeavorCX has acquired OneCharts, positioning us to redefine what’s possible with AI-driven analytics.
Why Generative BI is the Future
I’ve often said, “Dashboards are where good data goes to die,” so why acquire a charting engine just to... build more dashboards? The answer is simple: because the future of data isn’t static. It's dynamic, constantly changing, and demands a new way of thinking about analytics.
Large Language Models (LLMs) have opened up a whole new world of data generation. We're now creating contextual data for almost anything and everything you could want to know about a customer interaction. But none of this data matters if you can't access it in a way that drives insight and action.
Redefining Business Intelligence
Translating "dynamically structured" data into actionable insights on the fly is no small feat, but OneCharts equips us with the right tools to tackle this frontier head-on.
I’ve been building BI platforms for more than 20 years, and OneCharts has one of the best user experiences and chart customization capabilities I’ve seen. It's not just about managing massive datasets or building fancy visualizations; it's about putting power in the hands of the users, giving them on-demand insights that are actually useful. With OneCharts now part of our platform, we’re redefining the entire BI process.
We can now leverage LLMs and AI to programmatically generate analytics. We’re moving away from the old model of handcrafting reports and into a future where AI Agents can build charts and dashboards automatically. Imagine asking an analytics bot for the insights you need, and within seconds, having a fully customized chart that fits your exact requirements. That’s where we’re headed.
Seamless Integration with Robust APIs
One of the standout features of OneCharts is its robust APIs, which allow for easy integration with other platforms. This means we can push charts and data directly into collaboration tools like Slack and Zoom Teams, ensuring the insights are available wherever our users need them. With this kind of flexibility, the way we access and use information becomes limitless.
Part of Our Core Platform
While OneCharts has been a standalone product up until now, we have no plans to continue offering it that way. Instead, we’re integrating it into our core platform in the coming weeks, making its capabilities a seamless part of the broader AI and analytics experience that we’re building at EndeavorCX.
Atlas, Prism, and the Next Frontier
This acquisition reinforces everything we’re building with Atlas and Prism. Just as Atlas centralizes and governs knowledge assets, OneCharts will centralize how we think about analytics. It’s not enough to just collect data; you need it to work for you, automatically and programmatically, transforming the raw numbers into insights that matter.
Governance and Multi-Tenancy Built-in
OneCharts takes full advantage of the strong data governance and role-based access controls already built into our core Velocity platform.
Join Us on This Journey
With OneCharts, we're setting out to reinvent BI in the world of generative AI. Our mission is to make AI analytics not just accessible, but truly actionable and scalable. We’re excited to get going. Buckle up—you might be surprised by what’s coming next.