As my mind went from “WTF” to “Now what?” to “This thing is freaking beautiful” (my actual internal voice is NSFW), I had to ponder if my work here is about done.
AI is transformative as it allows the business user to create what they need without understanding the complexities of how to do it. Companies in the CX space have always claimed this but the truth and reality have been far apart.
How can AI be used to manage long running customer engagements across the customer lifecycle is the next challenge......you have my product, you're using it, here's how I can help you.....
AI is transformative as it allows the business user to create what they need without understanding the complexities of how to do it. Companies in the CX space have always claimed this but the truth and reality have been far apart.
How can AI be used to manage long running customer engagements across the customer lifecycle is the next challenge......you have my product, you're using it, here's how I can help you.....