The Disruption of Legacy Tech

How GPTs are Redefining NLP, Speech Analytics, and More

Companies like NICE, Verint, Amazon Web Services (AWS), Microsoft (Nuance Communications) have spend decades and billions of dollars in acquiring companies for their IP in order to build technical moats in the market around NLP based QA, Performance Management, Knowledge Management and Speech Analytics (just to name a few). And then they've invested millions in monetizing and protecting those assets (can you say ElevateAI ?).

Those entire tech stacks are now obsolete, and are a sunk cost (ouch). GPTs just blew past all of those capabilities and put them behind a few API calls that are pay-as-you-go 🤯.

This means all of those legacy products and expensive licensing models evaporate into a new wave of adaptive and more powerful applications.